Account, payments & subscriptions

[Mikes79]

This is completely fraudulent bs. I canceled and got a new credit card and I continue to get billed. If there is a l@wsuit coming from this I am joining asap

[RokuReynan-L · Accepted solution]

Hi, @Mikes79.

Welcome to the Roku Community!

We understand that you're still getting charged for the subscription you already canceled. In this case, you may contact our Account and Billing team to further assist you with this. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.

We hope this will be sorted out soon.

Thanks,
Reynan