Account, payments & subscriptions

[MicheleKNY]

My annual Disney+ subscription is scheduled to renew at the end of the year and I want to see what my options are. I logged into my Disney+ account, and it says my subscription is managed through Roku. I log into my Roku account, and it says my subscription is managed through Disney+. Where the heck is my subscription?!

[RokuERey · Accepted solution]

Hi @MicheleKNY,

Thanks for joining us here in the Roku Community!

For clarification about this, it would be better to get in touch with one of our support staff from the Account and Billing team.

Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Thanks,

Rey