Account, payments & subscriptions

[SickOfR0ku]

Was going from one app to another, it flashed & all my apps are gone!  Wants me to sign in & set up everything again!!  And apparently Roku.com doesn't recognize me!  Anyone else have this issue??

[RokuJohnB]

Hi there,

A warm welcome here in the Roku Community!

We will be more than delighted to take a closer look into this issue that you're having. May we know what kind of Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) Could you send us a photo or video of your running problem?

We look forward to hearing from you soon.

Thanks,

John