Account, payments & subscriptions

[garyeholt]

I currently have a subscription to Paramount +. I want to upgrade to Paramount + Showtime. How do I do this? Thank you Gary

[RokuReynan-L · Accepted solution]

Hi, @garyeholt.

Greetings from the Roku Community!

We appreciate you reaching us on how to upgrade a subscription. We're here to help.

If you're upgrading the subscription through the app, launch the app, log into your account, and go to subscriptions in the account settings to find information on how to change plans (this may vary depending on the streaming service). 

Furthermore, you may visit this support article on how to switch to a different subscription plan through Roku

We hope you'll find this information helpful. Let us know if there's anything else we could further assist you.

Thanks,
Reynan

[pbkahn44]

When I try to upgrade through Paramount+, I'm told to go to Roku.

When I follow the directions and log into the Roku channel and click on the app there is no tile offering an upgrade.

[RokuRhea-V · Accepted solution]

Hey @pbkahn44,

Welcome to the Roku Community!

It looks like you're having trouble upgrading your Paramount+ with Showtime. We're here to help.

To ensure that no steps are left undone, here's how to upgrade your plan on the app. 

1. Launch the Paramount+ app.
2. Log into your account.
3. Go to "Subscriptions" in the account settings.
4. Change Plan" to update your subscription.

For more information, visit How to Switch to a Different Subscription Plan through Roku.

Let us know if you need more assistance.

Thanks,

The Roku Community Team