Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Shebil
Newbie

Billing questions for showtime

Jump to solution

We got the paramount + and showtime  for $119.99 a year. Now direct tv is billing us $23.99 a month for  showtime.  What is going on?

0 Kudos
1 Solution

Accepted Solutions
RokuRhea-V
Community Moderator
Community Moderator

Re: Billing questions for showtime

Jump to solution

Hey @Shebil 

Thanks for posting here!

To verify if your subscription is being billed and handled through Roku, visit my.roku.com/subscriptions to find it listed there. Additionally, you can review your billing statement: subscriptions billed by Roku will appear as a charge from "Roku," "Roku for ___," or "The Roku Channel." You must contact those streaming services directly to manage or cancel your subscription if you receive charges without Roku on the billing statement.

For more information, visit here.

Thanks,
Roku Community Team

Rhea V.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuRhea-V
Community Moderator
Community Moderator

Re: Billing questions for showtime

Jump to solution

Hey @Shebil 

Thanks for posting here!

To verify if your subscription is being billed and handled through Roku, visit my.roku.com/subscriptions to find it listed there. Additionally, you can review your billing statement: subscriptions billed by Roku will appear as a charge from "Roku," "Roku for ___," or "The Roku Channel." You must contact those streaming services directly to manage or cancel your subscription if you receive charges without Roku on the billing statement.

For more information, visit here.

Thanks,
Roku Community Team

Rhea V.
Roku Community Moderator
0 Kudos