Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Upgrade for Peacock, will I only be charged a difference?

Last night I upgraded from a free Peacock account to the account with ads for $4.99. If I decide to upgrade to the No-ads version for $9.99, will Roku only charge me the $5.00 difference or will I have to pay an additional $9.99?

0 Kudos
1 REPLY 1
RokuKariza-D
Roku Guru

Re: Upgrade for Peacock, will I only be charged a difference?

Hey @asosadallas

Thanks for reaching out here in the Community!

For account & billing concerns, it may be more effective to get help from our Billing team. You can contact them here and then choose Accounts, payments & subscriptions. They are the best ones to help you out with that matter.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos