Account, payments & subscriptions

[Rebasmack01]

I have a 127.00 ch for espn I had not intentions of starting, I do not want espn, I only want my regular Roku, please credit and stop espn, thank you 

[renojim]

@Rebasmack01, contact account/payment support at https://support.roku.com/contactus.  This "community" is mostly users trying to help other users.

[Rebasmack01]

Please remove the charge and stop espn

[RokuReynan-L · Accepted solution]

Hi, @Rebasmack01.

Greetings from the Roku Community!

We appreciate you reaching us about canceling a subscription. We're here to help.

In addition to the Community Streaming Expert's post above, here are the steps to cancel the subscription:

1. Go to my.roku.com/subscriptions
2. Under Active subscriptions, select the subscription you want to cancel.
3. Select Manage subscription and then select Turn off auto-renew.
   Turning off auto-renew means you've canceled your subscription and you will not be billed for it in the future.

Furthermore, you may visit this support article on how to manage or cancel subscriptions through Roku

We hope this will be sorted out soon.

Thanks,
Reynan