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Johnr199325
Newbie
‎12-13-2023 08:17 PM

Re: Unknown charge being charged, no details about what it is for

Im dealing with the same issue. Im being charged 4.99 a month and have no idea what it is for

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RokuTakashi
Community Moderator
Community Moderator
‎12-14-2023 07:34 AM

Re: Unknown charge being charged, no details about what it is for

Hi, @Johnr199325

Thanks for posting, and welcome to the Roku Community.

We're sorry to hear about the unrecognized charges that occurred in your account. Our billing team would be happy to assist you directly. You can reach them at Accounts and Billing by phone or live chat and choose the option for "Accounts, Payments, and Subscriptions.

They will be in a better position to address your specific situation.

If you have further concerns or inquiries, please let us know.

All the best,
Kash

Takashi O.
Roku Community Moderator
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