Hi @bebemathias,
Greetings from the Roku Community!
We understand that you have inquiries about your subscription. To be better assisted, you can contact our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Select the Accounts and Billing option to be directed to their contact information.
Best regards,
Eunice
Eunice L.
Roku Community Moderator