Hi @lfilmore,
Thanks for posting in the Roku Community!
We can certainly understand your concern that you want to request a refund.
For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
If you have any other questions or concerns, please let us know.
Best regards,
Mary
