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Tat61
Newbie
a month ago

Re: Roku stole my money and policy states no refunds for their mistakes

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I’m having same problems. My bank account shows I was being charged for this channel & never have watched this channel! Tried to get on here to cancel & can’t! I don’t even like Disney especially since they are so on the left!

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RokuReynan-L
Community Moderator
Community Moderator
a month ago

Re: Roku stole my money and policy states no refunds for their mistakes

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Hi, @Tat61.

Welcome and thank you for posting here in the Roku Community!

We understand that you're being charged for the subscription you did not purchase. In this case, we suggest reaching out to the channel provider and inquiring further, as they are the best ones who could provide further details regarding their channel functionality on the Roku platform. You can reach them through their direct Disney Plus Support

We hope this will be sorted out soon.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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