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ROKU WARNERMEDIA LG CHARGE

Good morning , today when i turned on my tv i got a roku screen saying i needed to update my subscription, i did and i started working again. 

Now i see two chargeson my bank account  from ROKU FOR WARNERMEDIA LG  $ 16.99 AND ANOTHER ONE FOR ROKU FOR PEAKOCC TV LLC FOR 7.99

 is this legit ? why is not showing on my online roku account payments ?

 

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1 REPLY 1
RokuReynan-L
Community Moderator
Community Moderator

Re: ROKU WARNERMEDIA LG CHARGE

Hi, @edgardpaniz.

Welcome to the Roku Community!

We appreciate you reaching out to us about your screen saying you need to update your subscription. We'd like to know more about this.

Where are you seeing this message? Is it on the home screen or inside a channel?

Also, please be informed that a charge may not be recognizable because the app or provider name may be charged through the parent company or developer that created the app. For example, if you see “Roku for CBS Interactive” as a charge, it may be because you purchased a subscription for Paramount+, which is charged by its parent company, CBS Interactive.

If “Roku,” “Roku for,” or "The Roku Channel" is not referenced, it’s not a charge from Roku. For more information about a charge that didn’t come from Roku, contact your bank or card issuer.

Furthermore, you may check this support article on what to do if there is a charge you don't recognize on your Roku account

We'll wait for your response.

Regards,
Reynan

Reynan L.
Roku Community Moderator
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