I am having the exact same issue it isn't with allblk it's a roku issue. Because roku is controlling access to streaming. There isn't a contact number to help and I paid for a year long subscription. Feels like I got scammed from Roku. I can't cancel it already purchased my bank said contact Roku, but it's this bull**bleep** instead of a contact number to a person. Even if u cancel it won't recognize ur email address bcuz it already exists. Never buy another roku and telling my followers on all social media platforms. No help to resolve issue!!!! This is stupid!