Account, payments & subscriptions

[Brosy]

I purchased a Roku tv, I see they offer Netflix and Prime. I want to make sure they aren’t charging me for these services, I didn’t give any credit card information only added my internet service. Can they charge me in any other way.

[RokuJanadeeK · Accepted solution]

Hi @Brosy,

Thanks for this inquiry.

Please be aware that Roku does not charge you for its free contents or features. Rest assured, you will be notified if a certain streaming channel needs a subscription and if valid credentials are needed to access it.

We hope we are able to help. Let us know if you have other inquiries.

Regards,
Janadee

[Brosy]

Thanks for your reply.

[gramipatt]

You would have to agree to subscribe and provide them with your credit card for them to do so.  We subscribe to premium channels through their internet websites and sign into them on our Roku.