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So I have been offered a deal through telus and have a free crave subscription with them. So I went to cancel my previous subscription that’s through Roku, but they have told me that I have no subscription through Roku but I’m still being charged and Crave can see that it is indeed through Roku. Anyone know what to do?
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Hi @Marley2
Thank you for the inquiry!
For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!
Warm Regards,
Lianna

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Hi @Marley2
Thank you for the inquiry!
For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.
We hope it helps!
Warm Regards,
Lianna