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Hamhock
Newbie
‎04-02-2023 10:08 PM

Being charged twice a month for channels - need assistance

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I am constantly being charged twice for apps every month! I need to speak to someone because they have been overcharging me like this for months! How can I reach someone live!

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RokuLianna
Retired Moderator
‎04-02-2023 11:00 PM

Re: Being charged twice a month for channels - need assistance

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Hi @Hamhock

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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RokuLianna
Retired Moderator
‎04-02-2023 11:00 PM

Re: Being charged twice a month for channels - need assistance

Jump to solution

Hi @Hamhock

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

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