Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Hamhock
Newbie

Being charged twice a month for channels - need assistance

Jump to solution

I am constantly being charged twice for apps every month! I need to speak to someone because they have been overcharging me like this for months! How can I reach someone live!

0 Kudos
1 Solution

Accepted Solutions
Anonymous
Not applicable

Re: Being charged twice a month for channels - need assistance

Jump to solution

Hi @Hamhock

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

View solution in original post

0 Kudos
1 REPLY 1
Anonymous
Not applicable

Re: Being charged twice a month for channels - need assistance

Jump to solution

Hi @Hamhock

Thank you for the inquiry!

For these issues, it may be more effective for you to get help from our billing team.
Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

We hope it helps!


Warm Regards,
Lianna

0 Kudos