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Badamsios
Newbie

Payment not being taken out on time.

Every month when I try to access Discovery, It tells me to update my payment. It will not let me watch anything. The next day it works fine. It is an auto payment taken from paypal. Roku is not taking the payment on time.

What's a feller to do?

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1 REPLY 1
renojim
Community Streaming Expert

Re: Payment not being taken out on time.

One thing you could do is to avoid the middleman by cancelling your subscription through Roku, subscribing directly with Discovery, and using their stand-alone channel/app (i.e., don't try to access it through "The Roku Channel").

Beyond that, you'd have to take your chances with Roku billing support:
https://support.roku.com/contactus

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