Account, payments & subscriptions

[Angelfire7466]

Why was I charged 12.01 for Disney, I got the Hulu plan that included Disney and ESPN . So I being charged twice for the account 

[RokuReynan-L · Accepted solution]

Hi, @Angelfire7466.

Welcome to the Roku Community!

We see that you're being charged twice for a subscription. In this case, we suggest reaching out to the channel provider and inquiring further, as they are the best ones who could provide further details regarding their channel functionality on the Roku platform. You can reach them through their direct Disney Plus Support

We hope this will be sorted out soon.

Regards,
Reynan

[bflagg2003]

I wish to change my payment information

[renojim]

@bflagg2003, you can change your payment information by logging into your account at https://my.roku.com using the email address that's displayed on your Roku account under Settings->System->About.