Account, payments & subscriptions

[BL4]

I’ve reset my password but it says it doesn’t match. I’m getting very frustrated!!

[RokuCarly · Accepted solution]

Hi @BL4 

Welcome, and thank you for posting here at the Roku Community!

It will be more effective for you to directly call our Account-Billing team, as they are the ones who can further assist you with regards to your password issues through your Roku account.

You can visit our Account-Billing Support page and choose the "Account, payments & subscriptions" category. There should be an option where you can talk to one of our live representatives.

In the meantime, your patience and understanding are very much appreciated.

All the best,
Carly