Account, payments & subscriptions

[Nikkib3690]

I have tried everything from the previous person's post. It will not let me update my pin.

[RokuKariza-D]

Hi @Nikkib3690

Thanks for reaching out here in the Community!

We would recommend checking first the email address linked to your Roku device. To do this, go to Settings > System > About. Once done, log in to the same email address on our website then try updating your PIN.

If you need help on how to update your PIN, visit this Support link: How to create, reset, find, or delete your PIN for your Roku account

Let us know how it goes.

All the best,
Kariza

[merryjokelley]

A NEW PIN UNDER A NEW ACCOUNT

[RokuKarla]

Hello @merryjokelley

Thanks for reaching out here in the Community!

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

Please keep us posted with the details.

Regards,
Karla