Account, payments & subscriptions

[Antonio84]

I have updated my payment info a few days ago but my disney+ bill isn't being paid and now it's on hold, any other way I can get it paid???

[RokuArjiemar · Accepted solution]

Hello! @Antonio84,

Thank you for posting in the Roku Community!

We appreciate you reaching out to us about your payment method. We're pleased to assist.

Our billing team would be happy to assist you directly. You can reach them by phone or live chat here and choose the option for "Accounts, Payments, and Subscriptions. 

For more detailed information about updating your payment method, please check it here: How to update your Roku payment method.

Thanks,
Arjiemar