Account, payments & subscriptions

[Scutter04]

 I have a charge for cbs interactive and paramount plus seperately. If they’re one in the same. Why do I have two charges? 

[Strega2]

I used to pay for Paramount+ via Roku and it would be billed as CBS Interactive.  However, I switched to paying Paramount+ directly and now my bill says: Paramount+.

So I’m wondering if you might have more than one Paramount+ account.  In the world of streaming, it is quite possible (easy even) to pay for the same content in multiple ways at the same time.

[Scutter04]

How can I tell if I have more than one account and stop paying for two? 

[RokuJohnB]

Hi @Scutter04,

Thank you for posting here in the Roku Community!
We will be more than happy to take a closer look into this inquiry that you have. Are you directly subscribed to the channel provider or through Roku Pay for confirmation?

We'll wait for your response.

Thanks,

John