Account, payments & subscriptions

[cdnohana]

For the past four months, I have been charged for Roku for major league ball. I have tried turnoff auto renew, but have been advised that I do not have a subscription.

Does anyone know how I can actually talk to someone to resolve this problem?

[RokuJohnB · Accepted solution]

Hi @cdnohana,

A warm welcome here in the Roku Community!
We understand that you wanted to turn off the auto-renew in the major league ball. We're happy to assist you. Please check out this support article here on how to unsubscribe, cancel, or turn off auto-renew for a subscription.

If there's anything else that we can do to assist you, please let us know.

All the best,

John