Account, payments & subscriptions

[Hamilton743]

Is CBS the same as Paramount? Meaning I can watch movies ?

[RokuMary-F]

Hi @Hamilton743,

Congrats on your post in the Roku Community!

We understand you are concerned about accessing CBS and Paramount+ channels. We will do our best to assist you with your inquiry.

Please be advised that CBS Interactive and the Paramount+ channel are the same.

If you have any further questions, please don't hesitate to reach us again.


Best regards,
Mary

[kystuk]

I see the answer but I don't believe it is true because I got Paramount Plus on Roku Channel but I can't get CBS on it!?!?? So if it is true why can't I get it?? Thanks 

[renojim]

@kystuk, what Mary was saying is that a subscription to Paramount+ will show up in your billing as "CBS Interactive".  Paramount+ gives you access to CBS programs (some? all?) on demand, but not access to the CBS live broadcast except for perhaps live sports.

[HDMIGuy]

@kystuk Paramount Plus Essential gives access to NFL on CBS & UEFA Champions League only but not other CBS programs.  Paramount Plus with Showtime does give access to your local CBS station.  I am guessing you have Paramount Plus Essential package.

[Chellcakes9]

Actually no the roku shows up as CBS roku and then I am also getting billed for paramount+ separately every month from April of 2022 and they show up separately every month 

[RokuJohnB · Accepted solution]

Hi @Chellcakes9,

Greetings from the Roku Community!

To be better assisted with your subscription inquiry, you can reach out to our Accounts and Billing team since they are the specialized department to best cater to your inquiry. To contact them, kindly refer to this link here. Make sure to select the Accounts and Billing option to be directed to their contact information.

If you need anything else, please keep us updated.

Kind regards,

John