Account, payments & subscriptions

[Lynn26]

My husband inherited a Roku Tv from his brother that passed. His brother had it registered in someone else’s name that I have no idea who it is. Can I change the name and register it to my husband? If so, how do I do that

[JWS9518]

You could factory reset it and set it up like it was a new device.

[AvsGunnar]

@Lynn26 

As indicated by @JWS9518 , you will need to Factory Reset it and create a new Roku account. (if this is your only Roku).  If you have other Roku devices, you can just use use the same email address/Roku account after you factory reset it to "link" it to your other Roku devices.

Instructions for Factory Resetting can be found in this Support article  https://support.roku.com/article/208757008

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Can either press and hold Reset button for 15-30 seconds on a RokuTV, or go to Settings/System/Advanced System Settings/Factory Reset.  Then just follow the on-screen instructions.

Roku accounts, setup, activation, and support are all free.  Feel free to post back if need additional help or run into issues.