Account, payments & subscriptions

[Odell68]

I don't understand why I keep getting charged so many different prices for Roku my understanding is once you bought the Roku stick you didn't pay for Roku anymore. I go on to get certain channels and then when I receive my bill I have like seven or eight different charges from Roku.

[andyross · Accepted solution]

Go to your Roku account online and check what services you have billed through Roku. If needed, you can go to Settings/System/About to verify the email address used by your Roku to make certain you are using the correct Roku account to log in.

https://my.roku.com/subscriptions 

You can also check what devices are tied to your account, in case there is some rogue device stealing from you. It's at the bottom of the dashboard page.

https://my.roku.com/dashboard 

[msilcott]

i need to speak with a live person