Account, payments & subscriptions

[Wildcod3]

Why is Hulu charged my account twice in the same month?!

[RokuJohnB]

Hi @Wildcod3,

Greetings from the Roku Community!

We will be more than happy to assist you further. Are you directly subscribed to the channel provider or through Roku Pay for confirmation?

We'll wait for your response.

Thanks,                                                                                                                                                      John

[Wildcod3]

Yes I am

[RokuArjiemar · Accepted solution]

Hello! @Wildcod3,

A heartfelt welcome here in the Roku Community!

We appreciate you reaching out to us about your Hulu billing issue. We're pleased to assist. We understand the confusion on your end about this charge to your account. No worries, our billing team would be happy to assist you directly. You can reach them by phone or live chat here and choose the option for "Accounts, Payments, and Subscriptions"

You can also view and check the charges on your account and this link will help you out: How to review your purchase history and charges to your Roku account

Thanks,
Arjiemar