Account, payments & subscriptions

[Pitabyrd]

I need help for charge please someone help there is no phone number to talk with someone I’m not sure what to do or do I cancel my account 

[Ttolleson]

I have charges on my credit card for something I didn’t authorize.  Last month it was $1.03, this month is $6.23. Please explain. I have not requested to add anything and want a refund added back to my credit card

Theresa Tolleson

[Ttolleson]

Please reply!

[Ttolleson]

Please refund me $1.03 and $6.23 for MGM+, that I didn’t sign up for. 

thank you.

Theresa Tolleson

[RokuERey · Accepted solution]

Greetings, @Pitabyrd, @Ttolleson,

Thanks for reaching out to us here in the Roku Community!

We appreciate you flagging us about these charges on your account, and we'd like to help.

The first thing that you can try is to take a closer look at your Roku account to see if you're seeing any charges.

Here's how: What should I do if there is a charge I do not recognize?

Or you can get help from our account and billing experts here: ContactUs. Make sure to tap the Account, Payments, and Subscription option to proceed.

I hope this helps!

Thanks,
Rey