Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
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atc98092
Community Streaming Expert

Re: How to contact Roku Support?

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@masonbrother127 Go to this page and look through the steps to cancel a subscription. 

Dan

Roku Community Streaming Expert

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mdmeyer
Newbie

Can I set up an account with roku and be billed monthly!

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Can I set up an account and be billed monthly and pay by check!

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atc98092
Community Streaming Expert

Re: Can I set up an account with roku and be billed monthly!

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@mdmeyer wrote:

Can I set up an account and be billed monthly and pay by check!


I seriously doubt it. Very few entities will submit bills on a monthly basis any more. They all want the ease of auto-payment. It also lowers their cost as they don't have to maintain an accounts payable team to handle the paperwork and the mailings. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
chris45
Newbie

Re: How to contact Roku Support?

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olddog1
Roku Guru

Re: How to contact Roku Support?

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conacting them  you get dicinected constntly

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Darren32
Newbie

Re: How to contact Roku Support?

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I need **bleep** 

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olddog1
Roku Guru

Re: How to contact Roku Support?

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Roku support is non existent all they do i lie and r want tell you reinstall app someday escalation team they never actually fix the problem l t5hey hve do0ne in my case is make excuses  for 9

=+ and counting    It is the changes they did to smart home app that broke things  they did not announce these changes I check google play store for app upates there were none same with firmware   The fis is easy if Roku had created back uop files which any person  that works with software programing should know enough to do Roku obvoiusly does not or they could have revert app back to what it was before these changes and that does not take 9+ days to accomplish it tacks roughly 1 hour  days

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Re: How to contact Roku Support?

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I need to talk to a live person about my Roku account.  Can someone please call me or do I have to call Roku?

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Re: How to contact Roku Support?

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I need help updating my email address on my tv

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Re: How to contact Roku Support?

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I need my email address updated on my tv

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