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shikwada1
Newbie

How do I change email? please suggest

I bought a gently used Roku device several weeks ago. I hooked it up to my TV fairly easily and thankfully was finally able to stop paying DirecTV for all the channels I never watched!

There is still a lot for me to learn about Roku, but for now, I’m able to watch what I want to watch. However, when I go to “Settings” in Roku, it comes up on the screen with the previous owner’s email address. I need to change it to mine so I can link it with the Roku app on my phone and tablet. How can I do that?

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andyross
Roku Guru

Re: How do I change email? please suggest

The only way is to do a factory reset.

https://support.roku.com/article/208757008 

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