Hi, @mandm1962.
Welcome to the Roku Community!
We see that you wanted a refund for a subscription. In this case, contact our Account and Billing team for further assistance. Visit our Account and Billing Support page and select the "Account, payments & subscriptions" category. You'll have an option to call or chat with us.
We hope this will be sorted out soon.
Regards,
Reynan
Reynan L.
Roku Community Moderator