Account, payments & subscriptions

[waxheadz]

Since getting a Roku TV I have been getting invoiced ($29.99/month) from this company/person and I have now come to the conclusion that this is fraudulent. Anybody else getting these invoices? They come to my PayPal account, and luckily I have only paid one or two. I searched these forums but have not come across anyone else who seems to have fallen for this scam.

[RokuEmmanuel-D · Accepted solution]

Welcome, @waxheadz.

Thanks for posting here in the Roku Community!

We see that you have an unrecognized charge from Roku TV Solutions. To expedite the resolution of this concern. It is best if you reach out to our Accounts and Billing team for further assistance. To speak with a customer service representative over the phone, via email, or using chat services, please go to the "Accounts, Payments, and Subscriptions" section on the website.

We hope to get everything sorted out soon. Remember to ask for more help if needed.

All the best,
Emman