Account, payments & subscriptions

[Dwthurman]

My yearly subscription to Fox Nation just renewed on April 6th...I turned off the auto renew but am stuck with the service for a year.  Is it possible to end the service now with a partial refund of my yearly subscription price?  I paid $65 I think they charge $6 a month so could I get a $59 refund and end the service this month? #FoxNation

[RokuMary-F · Accepted solution]

Hi @Dwthurman,

Welcome to the Roku Community!

If we understand it correctly, you'd like to be able to request a refund for your FoxNation subscription. 

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

Please let us know if there's anything else we can help you with.


Best regards,
Mary

[andyross]

Unfortunately, most all subscriptions are non-refundable. Once paid, you are paid up until the expiration date.

Be smart. Use any calendar software or service and put in reminders a day BEFORE subscriptions expire to remind you to check them.