Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
sunlvr6300
Newbie
‎01-27-2023 10:07 AM

Currently no subscriptions

I currently have no subscriptions and yet still being charged for ESPN+.  Both the Roku devices & the ESPN app have all been checked and show nothing anymore.   We did at one time have ESPN+ but had cancelled it yet how am I to get this cancelled on the part of ROKU?

0 Kudos
1 REPLY 1
RokuKarla
Retired Moderator
‎01-27-2023 10:24 AM

Re: Currently no subscriptions

Hello @sunlvr6300

Thanks for posting here in the Community.

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them at account and billing support and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


Regards,
Karla

Need Assistance?
Manage your subscriptions by logging into your Roku Account.