Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
ajoaldrich
Newbie
2 weeks ago

Refund Pure Flix Subscription

I reached out to PureFlix who was going to refund my account but said I needed to do it through Roku. I already canceled the auto renewal. I want a refund for the subscription. 

0 Kudos
Reply
1 REPLY 1
renojim
Community Streaming Expert
2 weeks ago

Re: Refund Pure Flix Subscription

@ajoaldrich, you have to contact account/payment support at https://support.roku.com/contactus and hope for the best.

Good luck!

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply
Need Assistance?
Manage your subscriptions by logging into your Roku Account.