Account, payments & subscriptions

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Re: Billing. I am getting double billed

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For me to watch Roku Max I gotta pay again. I don't think I should be paying twice for Max

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RokuReynan-L
Community Moderator
Community Moderator

Re: Billing. I am getting double billed

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Hi, @sharonrandall.

Greetings from the Roku Community!

We appreciate you letting us know about getting double charged on your account. In this case, contact our Account and Billing team through the Roku Support page under "Account, payments & subscriptions." You can call or chat with us from there.

We hope this will be sorted out soon.

Thanks,
Reynan

Reynan L.
Roku Community Moderator
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