Account, payments & subscriptions

[Florinerapley]

Bet+ isn’t working it won’t play any video and I have a subscription!

[RokuKariza-D]

Hi @Florinerapley 

Thanks for reaching out here in the Community!

Could you tell us how are you accessing BET+? Is it through The Roku Channel or the standalone one? Also, please let us know the troubleshooting you've tried so we know what steps we should take next. 

We look forward to your response.

All the best,
Kariza