Help

Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Florinerapley
Newbie
‎02-06-2023 06:50 AM

Bet + isn’t working it doesn’t play

Bet+ isn’t working it won’t play any video and I have a subscription!

0 Kudos
1 REPLY 1
RokuKariza-D
Retired Moderator
‎02-06-2023 08:32 AM

Re: Bet + isn’t working it doesn’t play

Hi @Florinerapley 

Thanks for reaching out here in the Community!

Could you tell us how are you accessing BET+? Is it through The Roku Channel or the standalone one? Also, please let us know the troubleshooting you've tried so we know what steps we should take next. 

We look forward to your response.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
0 Kudos