Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Accidentally canceled peacock and I’m asking if I’m able to get it back on the same account ?

Jump to solution

I want to unblock peacock and can I have it back need to be able to watch football even the ones from out of state. How do I get back on my same subscription but only Peacock?

0 Kudos
1 Solution

Accepted Solutions
RokuReynan-L
Community Moderator
Community Moderator

Re: Accidentally canceled peacock and I’m asking if I’m able to get it back on the same account ?

Jump to solution

Hi, @celinadavidson0.

Welcome to the Roku Community!

We appreciate you reaching us about wanting to resubscribe to Peacock. No worries, we're here to give you some steps you can try.

You may try these steps to renew a subscription:

  • If you've unsubscribed recently and you're billing period has not yet ended, or you've subscribed through The Roku Channel, go to Manage your subscriptions in your Roku account to resubscribe
  • If you're no longer being billed and your subscription has ended, go to Manage your subscriptions > Inactive subscriptions > Resubscribe
  • Launch the app and follow the on-screen instructions
  • Find the app in the Streaming Store or in The Roku Channel and select Subscribe, then follow the instructions

Furthermore, you may visit this support article on how to resubscribe if a subscription didn't renew

We hope you'll find this information helpful. Let us know if you still have any questions.

Regards,
Reynan

Reynan L.
Roku Community Moderator

View solution in original post

0 Kudos
1 REPLY 1
RokuReynan-L
Community Moderator
Community Moderator

Re: Accidentally canceled peacock and I’m asking if I’m able to get it back on the same account ?

Jump to solution

Hi, @celinadavidson0.

Welcome to the Roku Community!

We appreciate you reaching us about wanting to resubscribe to Peacock. No worries, we're here to give you some steps you can try.

You may try these steps to renew a subscription:

  • If you've unsubscribed recently and you're billing period has not yet ended, or you've subscribed through The Roku Channel, go to Manage your subscriptions in your Roku account to resubscribe
  • If you're no longer being billed and your subscription has ended, go to Manage your subscriptions > Inactive subscriptions > Resubscribe
  • Launch the app and follow the on-screen instructions
  • Find the app in the Streaming Store or in The Roku Channel and select Subscribe, then follow the instructions

Furthermore, you may visit this support article on how to resubscribe if a subscription didn't renew

We hope you'll find this information helpful. Let us know if you still have any questions.

Regards,
Reynan

Reynan L.
Roku Community Moderator
0 Kudos