Account, payments & subscriptions

[Angdavis1234]

Three different times this morning I have a charge for $30.79 from Roku. The card doesn't have any money on it right now so it's declined. Need to know what these charges are. Showing nothing in my Roku account. 

[RokuReynan-L · Accepted solution]

Hi, @Angdavis1234.

Welcome to the Roku Community!

Thanks for reaching us about the unrecognized charge on your account. We're here to help.

Have you checked the email address associated with your streaming device? To check: Home > Settings >System > About.

To check the charges:

1. Sign in to my.roku.com
2. Go to Purchase history & invoices
3. Review your invoices for Content or Products

Furthermore, you may visit this support article on how to view your Roku purchase history and charges to your account

Hope this helps!

Regards,
Reynan