Account, payments & subscriptions

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jl17
Newbie

No Subscriptions Showing on App

Hey! Trying to cancel a subscription and I've purchased all of my subscriptions through Roku, but none of them are showing up, therefore my subscription cannot be canceled. I've logged in to my account, and that's the only Roku account I have, so I'm just a little confused. Thanks!

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1 REPLY 1
andyross
Roku Guru

Re: No Subscriptions Showing on App

On your Roku, go to settings/system/about and verify the email address is the correct one.

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