Account, payments & subscriptions

Get the help you need with the My Roku Account log in, Roku billing, subscription questions, and more. Join the community discussion for more assistance.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
renfron1
Newbie

30.00 unidentified charge

Paying 7.99 now I see a rough charge forc30 bucks who can resolve this issue

0 Kudos
2 REPLIES 2
andyross
Roku Guru

Re: 30.00 unidentified charge

Is there a description for that fee? A bunch of numbers alone cannot be used to identify anything.

This is mainly a user-to-user forum, not direct Roku support with access to your information.

0 Kudos
RokuKarla
Retired Moderator

Re: 30.00 unidentified charge

Hello @renfron1

Thanks for getting in touch with us here at Roku.

It may be more effective to seek assistance from our Billing team for account and billing issues. You can contact them here and then choose 'Account, payments & subscription'. They are the most qualified to assist you in this matter.

Thank you for your understanding and stay safe!


Regards,
Karla

0 Kudos
Need Assistance?
Manage your subscriptions by logging into your Roku Account.