Roku ultra remote blinking green and battery icon popping up on tv every few seconds. Reset remote, restarted Roku ultra, hard/factory reset ultrA box, unplugged ultra box, unplugged tv, repaired remote countless times , and charged remote multiple times and icon still popping up with remote control battery full icon and remote still blinking . System is just under 3 months old.
Hi Ram1500
Welcome to the Roku Community!
If your Roku Ultra remote is blinking green and the battery icon is popping up on your TV every few seconds, it may be indicating a low battery level or a connectivity issue between the remote and your Roku Ultra device. Here are a few things you can try:
We hope it helps!
Warm regards,
Lianna
Remote is rechargeable and has been recharged multiple times . Battery icon that is blinking on tv starts as full battery, but dies quickly , seems as if it’s a pairing issue. Unable to change batteries etc since it is a rechargeable voice remote. I’ve restarted the ultra device and hard reset it with button underneath with no luck. I’ve also tried repairing remote several times with same issue occurring. Device set up is less than 3 months old. Steadily blinking, battery not lasting a day now , and battery icon pops on tv every 3 seconds.
I am having the same issue. The battery goes down faster i think cause it is constantly blinking. But not being able to get a hold of anyone at Roku is just not acceptable.
I'm having an identical issue. It only started happening 2 or 3 weeks ago, and I've had my device for years. Did all the the resets, new batteries,and repairs etc but no fix. Exactly like the others, the controller popup appears on the screen, showing that it is connected and fully charged. The remote then works for a few seconds, then stops. Then the controller popup appears on screen again, showing it is connected and fully charged, works for a few seconds, then stops. This continues, until the batteries are finally drained. The fact that so many others are only recently having this problem makes me think there has been a software update maybe? How can I get this resolved please? No point paying for a device I can't control. Thanks
Like you i have the same problem but with the remote pro that has re chargeable batteries and i have done like you all the resets. I have a samsung smart tv and i really do not like using it. I agree this has to be something to do with them but i get the drill of reset reset factory reset and waste hours of time. I really wish they would at least check this once a day as you posted this 12 hours ago and yet no reply.
Roku is trying to add hands free commands like Siri and Alexa. To do this there is a switch on the left side of the remote; when “on” it appears to keep the Roku on and the remote trying to communicate on speech command. I turned this off, the screen message disappeared, the green light quit blinking. For fun I flipped the switch back on and I still didn’t get either of the latter scenarios. I did not try to speak or press the little link button on the back. Try this, see if it works for you.
So any people are having this issue and the mods and experts here don't have an answer. I say throw it away take the lose, and buy a Google TV or Apple TV, that's what I'll be doing. Last time I save money and buy the cheaper product
Roku send me a new remote control. It was not the pro. Was the one that you need to put batteries but still a vice one. That one works without the blinking green light coming on all the time. but the volume button stop working in two weeks. I guess that Roku remotes are inherently bad.
After several month of troubleshooting I figure out that as soon as you place the pro remote to charge the remote enters in a mode where it looses connection with the TV and reconnect every few seconds. Or something like that. By pairing the remote again using the button in the back you might be able to get it to work for a while. Sometimes I wait until the green light comes on and press the pair button for 3 to 5 seconds and it will stop the green light from coming on again until I connect the remote to a charging cable. This may take 1 to 10 times to get it to work. One Idea I had is to eliminate the remote from the TV menu delete it. I read that the remote will still works but will not be displayed. Maybe that will eliminate the annoying battery level indicator from coming ON and the unstable response. I will may try that in the future. The best thing that has works for me was letting the remotes die and use the Roku app in the phone as a remote.
I am sorry but unfortunately after three bad remotes I can say that the Roku remotes are not the best.
Agreed it takes a few times. Huge PITA but I messed with this for weeks and resorted back to my shawty Roku remote after each attempt. Finally I spent almost an hour looking at all of these posts and figured out something that worked for me. You have to get to the pairing section on the TV settings, get the TV in pairing mode. Then while the TV is looking for the remote keep trying to hold the button on the back of the remote for 5-7 seconds at a time until it finally gives you a green light and the TV recognizes it (it took me 3 times putting the tv back in pairing mode). It seems to work best if you can time it right when the remote stops working. If you are scrolling around and the remote stops responding, that’s the moment to hold the button before it does its own reconnect and gives you the battery indicator like it does over and over. I’ll probably look for a new remote because this sucks to do every time I charge this thing. But it works for now.
I have the same issue as everyone else here. The Roku Ultra and remote are about four months old now and suddenly a charge only lasts a day or two, and the green light slowly pulses. I took it off of charge at 100% two hours ago and it is at 95% without using it.
I ended using the basic roku controller just to turn the tv on. Use my smart phone to control everything in the roku. This has been pretty much my setup since the last communication. Roku controllers are inherently bad. If it is not, volume buttons not working, is the battery icon and pairing light flashing all the time. The company does not seem to care enough that a good product has such a bad remote. I expect no fixes at all. But if not mistaking you are within the warranty period. File a claim and maybe you will get a good unit. Let us know later if they replace the unit and how long the new unit last.
Hi acerbick,
Greetings from the Roku Community!
We're sorry for the inconvenience about this remote woes and thanks for flagging us about this.
We'd suggest to try restarting your remote by following the guided steps below.
Restart remote
Let us know if that makes a difference.
Thanks,
Rey
is has been mentioned several times. This was attempted by me before making this post. In reality, with all the troubleshooting and attempted fix suggestions found everywhere, there was just no fix.
Inevitably, I had to get a replacement remote from the retailer and that second remote operates fine. I hope it lasts, unlike some of the other reports I have read about the remotes for this.
