Forum Discussion

Ram1500's avatar
Ram1500
Channel Surfer
3 years ago

Roku ultra remote blinking green and battery icon popping up on tv every few seconds.

Roku ultra remote blinking green and battery icon popping up on tv every few seconds. Reset remote, restarted Roku ultra, hard/factory reset ultrA box, unplugged ultra box, unplugged tv, repaired rem...
remotes
acerbick's avatar
acerbick
Newbie
2 years ago

I have the same issue as everyone else here.  The Roku Ultra and remote are about four months old now and suddenly a charge only lasts a day or two, and the green light slowly pulses.  I took it off of charge at 100% two hours ago and it is at 95% without using it. 

RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi acerbick,

Greetings from the Roku Community!

We're sorry for the inconvenience about this remote woes and thanks for flagging us about this.

We'd suggest to try restarting your remote by following the guided steps below.

Restart remote

  1. Plug the remote into power.
  2. Hold down the pairing button for 20 seconds (while holding down the remote light will start to flash. Keep holding and at the 20-second mark, the light will turn off. The remote will then restart)

Let us know if that makes a difference.

Thanks,
Rey

  • DaveAugust's avatar
    DaveAugust
    Reel Rookie
    2 years ago

    is has been mentioned several times. This was attempted by me before making this post. In reality, with all the troubleshooting and attempted fix suggestions found everywhere, there was just no fix.

    Inevitably, I had to get a replacement remote from the retailer and that second remote operates fine. I hope it lasts, unlike some of the other reports I have read about the remotes for this.