Roku Streambar Pro - hard freeze followed by reboot during streaming

Issue:

While watching streaming on certain channels, Roku will freeze to complete lock with no input/response registered from remote, followed by automatic reboot. Issue is independent of video quality; only happens with certain apps. Has been happening for last ~30 days.

Repro steps:

1. Start streaming any quality content on noted apps
2. Watch stream, anywhere from 45 seconds to 3-4 minutes after video starts video will suddenly freeze. Stream might restart and video "fast forwards" [pointing to possible buffer handling issue]
3. Video will hard freeze, leaving Streambar unresponsive to remote inputs
4. Roku will reboot and indicator light will pulse orange/red
5. **Videos played/selected are anywhere from 720p30 to 4K60 HDR

Main apps showing hard freeze behavior during streaming are:

• YouTube - v2.23 build 115025184
• Disney Plus - v.1.55 build 2025101400

Also tested with following apps WITHOUT issue:

• Netflix - v.5.2 build 130088004 (streams for hours w/o issue)
• Prime Video - v.15.4 build 2025101313 (streams for hours w/o issue)
• HBO MAX - v.59.6 build 2 (tested with 'Dune: Pt.1' for sustained 4K60 HDR, no issue)

Hardware info:

• Device model - 9101R2
• Serial number - YL006L068941
• Device ID - 3K6196068941
• Software OS - v.14.6.4 build 9914-95
• Issue ID - 41-426-008
• Note - Issue happens when connected through WiFi or Ethernet adapter; not network dependent