Forum Discussion

grant01's avatar
grant01
Reel Rookie
3 years ago
Solved

Remote won't pair with LG TV

I have a Roku Ultra 4800X and a brand new LG OLED55C2 TV.

When using the "Set up remote for TV control" feature, I select "LG" and music continues to play as it tries TV codes, 1, 2, 3, 4, and 5. None of them will stop the music and pair the two. I finally wind up with "Unable to set up remote."

Am I missing something?

remotes
  • grant01's avatar
    grant01
    3 years ago

    I do have it turned on. Still no luck. I don't have my Roku player plugged in directly to the TV... does that matter?

    My setup is Roku > Receiver > TV.

3 Replies

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  • HDMIGuy's avatar
    HDMIGuy
    Roku Guru
    3 years ago

    grant01Using the LG TV remote go into TV settings and make sure that Simplink is turned on.

    • rivee320's avatar
      rivee320
      Newbie
      3 years ago

      SIMPLINK, that was it. Turning that on fixed the issue of my Roku remote not being able to pair with my LG TV. Thank you!

    • grant01's avatar
      grant01
      Reel Rookie
      3 years ago

      I do have it turned on. Still no luck. I don't have my Roku player plugged in directly to the TV... does that matter?

      My setup is Roku > Receiver > TV.