Forum Discussion

Alonzo's avatar
Alonzo
Newbie
6 years ago

How to connect roku to wifi that needs to be signed into threw a web browser and I have no service

Need help to connect roku to wifi that has a sign in code when I try to hook up to the hotel or dorm I hook up to DIRECT-roku but I have no service and can not insert code thanks in advance

tv & player wifi

11 Replies

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  • RokuDanny-R's avatar
    RokuDanny-R
    Retired Moderator
    6 years ago

    Alonzo 

    Thanks for the inquiry.

    Can you help clarify the issue that you are experiencing? Has this device been activated and set up already, or is this the first time that you are activating and setting up your device?

    Please keep us posted.


    Thanks,
    Danny

  • HVuser's avatar
    HVuser
    Reel Rookie
    6 years ago

    I have the same problem - I am trying to connect a new Roku Express to a guest wifi network. The Roku sees the network, but does not see that it requires a password. When it tries to connect, it says no internet. How do I get roku to recognize that a password is required for that network ?

     

  • GMB706's avatar
    GMB706
    Reel Rookie
    4 years ago

    Did anyone find an answer to this? Because the one given definitely doesn't work if you have NO CONNECTION!

    • RokuKariza-D's avatar
      RokuKariza-D
      Retired Moderator
      4 years ago

      Hi GMB706

      Thanks for the post.

      We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? With more information, we can assist you further.


      All the best,
      Kariza

      • GMB706's avatar
        GMB706
        Reel Rookie
        4 years ago

        I just bought a new Roku that I'm trying to connec to viasat Go wifi. I've already updated the roku, but the go wifi requires you to sign in to use the free version. Using the steps Roku has listed to connect to a "Hotel or dorm" doesn't work because there's no internet service until you sign in. If it won't connect,  it's useless and I'll just return it.