Forum Discussion

Alonzo's avatar
Alonzo
Newbie
6 years ago

How to connect roku to wifi that needs to be signed into threw a web browser and I have no service

Need help to connect roku to wifi that has a sign in code when I try to hook up to the hotel or dorm I hook up to DIRECT-roku but I have no service and can not insert code thanks in advance
tv & player wifi
GMB706's avatar
GMB706
Reel Rookie
4 years ago

Did anyone find an answer to this? Because the one given definitely doesn't work if you have NO CONNECTION!

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    4 years ago

    Hi GMB706

    Thanks for the post.

    We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? With more information, we can assist you further.


    All the best,
    Kariza

    • GMB706's avatar
      GMB706
      Reel Rookie
      4 years ago

      I just bought a new Roku that I'm trying to connec to viasat Go wifi. I've already updated the roku, but the go wifi requires you to sign in to use the free version. Using the steps Roku has listed to connect to a "Hotel or dorm" doesn't work because there's no internet service until you sign in. If it won't connect,  it's useless and I'll just return it.

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator
        4 years ago

        GMB706

        Thanks for the post.

        We're not quite familiar with that internet service. If you have already tried connecting with the Hotel & Dorm Connect feature and are unable to connect, have you already tried contacting the internet provider to see what insight they can provide?

        Please keep us posted what you find out.


        Thanks,
        Danny