Hisense Roku TV has sound but no picture.
Hisense Roku TV has sound but no picture. I have tried all the suggestions. It was working fine 3 hours ago was there an update?
Forum Discussion
Hello swal
Thanks for reaching out here in the Community!
If you are having an issue with your Roku TV screen going black but can still hear the audio, customers have reported that unplugging your device for 5-10 minutes and then plugging the Roku TV back in resolves the issue.
Hope you'll find this info useful. Let us know in case you've still got any questions.
Regards,
KarlaKarla, this did not fix the problem
Hi Griffgreene,
Welcome to the Roku Community!
It seems like you've already taken fantastic troubleshooting steps. We suggest reaching out directly to the TV manufacturer for further assistance about this.
You can reach them here.
Please let us know if there's anything else we can help you with.
All the best,
Chel
I tried but I can barely see the picture
Hi Brucergoku,
Thanks for informing us.
May we know what options from this thread you have tried so far? Also, for what brand of TV is this issue occurring? Lastly, this concern might suggest internal issues with the TV; thus, as other moderators have suggested, you can try to reach out to the TV manufacturer for additional assistance, as this may be known on their end.
Please keep us posted on what you find out.
Sincerely,
Janadee
Have you figured it out? Mine just did this and we cant figure out how to fix it and have tried everything. We have watched every youtube video in the worlddd to try to get it but nothing is working.
After troubleshooting what I find is the lamp needs to be replaced.
Were you able to perform the repair yourself? How did you resolve the issue?
any info appreciated.
Hi braedynnelmar.
Welcome and thank you for posting here at the Roku Community!
We appreciate you for reaching us regarding your playback issues on your TV. We hear you and we'd be more than happy to find you the best resolution.
We suggest you to unplug your TV for 10-15 minutes then plug it back in.
Let us know if the issue is still persistent and we'd be more than willing to assist you further.
All the best,
Carly
Tried everything on here and YouTube. Yes I unplugged it for 10-15 minutes as well and plugged it back in. Again, all of this. The TV is one year and 28 days old. It is a bedroom TV and is rarely played. I bought the TV because it was a great deal. Should have read the reviews. DEFINITELY read the reviews....
I’ve tried everything and it’s still not w
Mine is only a year old. Tried everything and still no pic but I get sound
