Hisense Roku TV has sound but no picture.
Hisense Roku TV has sound but no picture. I have tried all the suggestions. It was working fine 3 hours ago was there an update?
Forum Discussion
Hello swal
Thanks for reaching out here in the Community!
If you are having an issue with your Roku TV screen going black but can still hear the audio, customers have reported that unplugging your device for 5-10 minutes and then plugging the Roku TV back in resolves the issue.
Hope you'll find this info useful. Let us know in case you've still got any questions.
Regards,
Karla
Karla, this did not fix the problem
Hi Griffgreene,
Welcome to the Roku Community!
It seems like you've already taken fantastic troubleshooting steps. We suggest reaching out directly to the TV manufacturer for further assistance about this.
You can reach them here.
Please let us know if there's anything else we can help you with.
All the best,
Chel
I tried but I can barely see the picture
Hi Brucergoku,
Thanks for informing us.
May we know what options from this thread you have tried so far? Also, for what brand of TV is this issue occurring? Lastly, this concern might suggest internal issues with the TV; thus, as other moderators have suggested, you can try to reach out to the TV manufacturer for additional assistance, as this may be known on their end.
Please keep us posted on what you find out.
Sincerely,
JanadeeI tried the reset and I tried unplugging for 10 mins still does the same thing
